Ajankohtaista

Field Application Specialist, Sequencing – Thermo Fisher Scientific, Finland

4.3.2023

https://www.linkedin.com/jobs/view/3488134340

About the job

Field Application Specialist – Sequencing

Nordics

How will you make an impact?

When you’re part of Thermo Fisher Scientific, you’ll do challenging work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.

Join us as a Field Application Specialist (FAS) and work with us to achieve our mission of helping our customers make the world healthier, cleaner and safer.

What will you do?

This dynamic position focuses on providing scientific training, guidance, application support and troubleshooting to our customers. You will work with parts of our sequencing portfolio, particularly with Ion Torrent and Applied Biosystems Next Generation Sequencing and Sanger Sequencing instrumentation and applications.

This is a field-based role, involving extensive travel across the Nordic countries (Denmark, Norway, Sweden, Finland). With occasional support to be provided to customers in the UK, Benelux, or Baltic countries. When not travelling you will work from home. The position comes with a competitive salary, yearly bonus, company car. We offer many different career pathways in a global organization, plus extensive resources and training opportunities to help develop an exciting career!

You will support the customer in-person at their lab, and by phone and email, serving as a trusted advisor. In doing so, we will be able to help to increase customer satisfaction and build loyalty and contribute to the overall success of the business.

Responsibilities:

  • Deliver on-site and remote scientific application support & training support to our customers on our NGS and Capillary Electrophoresis products.
  • Perform product demonstrations and training at customer or company sites
  • Diagnose & resolve product performance problems and customer queries/complaints
  • Work with sales representatives on sales calls to customer laboratories to provide technical and applications assistance in response to customer inquiries
  • Assist the regional sales team in the development of accounts by giving technical seminars and presentations that promote the use of our products
  • Maintain up-to-date technical expertise and in-depth knowledge of our product portfolio and scientific developments in NGS, CE and related subjects
  • Build trust with our customers and excel in customer service

How will you get here?

To succeed in this role you should have the following experience and skills:

Education

  • Degree in Biology, Biotechnology, Biomedical Sciences, Genetics, Molecular Biology, Biochemistry or similar (Masters or PhD preferred)

Experience

  • Several years of molecular biology laboratory experience
  • Hands-on experience with NGS and/or CE
  • Experience in communicating technical materials in written and verbal form

Knowledge, Skills, Abilities

  • Customer-facing experience, with the emotional intelligence to understand customer concerns
  • Able to connect with and support people optimally with varying levels of technical knowledge and expertise
  • Good computer and/or IT skills and have an interest for groundbreaking technology.
  • Willingness to travel extensively (up to 50% weekly), including frequent overnights
  • Proficient in English and Swedish or Norweigan
  • Driving license

As one team of over 125, 000 colleagues, we share a common set of values – Integrity, Intensity, Innovation and Involvement – working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Apply today! http://jobs.thermofisher.com

If you have questions contact Sr Recruiter Victoria Johansson Beverly

Victoria.johansson@thermofisher.com

We will be reviewing applications on-going, but please apply latest the 12th of March

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.